Senior Social Impact and Community Specialist
About Snowy:
Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for generations. Snowy Hydro owns and operates a powerful combination of generation assets, including the mighty Snowy Mountains Scheme, gas and diesel plants, and contracted wind and solar energy. We also provide electricity and gas to about 1.6 million retail customers through our retail brands Red Energy and Lumo Energy.
We're looking for an experienced Senior Social Impact and Community Specialist who understands the value of strong relationships, meaningful engagement and delivering positive outcomes for communities to join our Social Impact and Community team.
About the position:
Reporting to the Manager Social Impact and Community, you will help bring Snowy Hydro’s social impact and community engagement commitments to life across our generation, retail, and major projects portfolios. Working closely with engineering, environment, project delivery, and operations teams, you will ensure local perspectives inform business decisions while building trusted relationships with the communities connected to our operations.
No two days will look quite the same. You might be developing an engagement approach with a project team, meeting community representatives to understand local concerns, identifying lasting community benefit opportunities, or translating insights into advice for senior leaders. This role is ideal for someone who connects the big picture with ground-level action through listening, trust, and follow-through.
Key Responsibilities:
- Deliver meaningful engagement with local communities, councils, First Nations stakeholders and other key partners, ensuring diverse perspectives are heard and considered.
- Work alongside project and operational teams to develop and deliver practical, fit-for-purpose community engagement plans that respond to local needs, project milestones and emerging issues.
- Gather local insights, identify emerging risks and opportunities, and provide advice that helps inform decisions and improve community outcomes.
- Support the delivery of social impact initiatives and community commitments that create tangible value for the communities connected to our operations.
- Manage community enquiries, concerns and sensitive issues with professionalism, empathy and sound judgement, working collaboratively to achieve constructive outcomes.
- Coordinate engagement activities, provide oversight and guidance to team members, and strengthen reporting and evaluation to demonstrate the outcomes of our work.
About the location:
This role must be based in Cooma, with a relocation package offered for those looking to relocate to the area. Minimum 3 days per week in the office with flexible working options available.
About you:
- Proven experience in a corporate environment focused on community engagement, stakeholder relations with a demonstrated track record of working effectively with diverse stakeholders and communities.
- Strong understanding of community engagement principles and social impact frameworks. Clear understanding of the recent shift toward mandatory vs best practice requirements in project-based community engagement is highly regarded.
- Exceptional interpersonal, communication, and relationship-building skills to engage constructively across all communities, including local councils and First Nations communities.
- Sound judgement and the confidence to provide advice, constructively challenge thinking and navigate competing priorities.
- Proactive, well-organised, and defined by a strong work ethic, with high accountability and the ability to prioritise workloads autonomously with minimal supervision.
- Tertiary qualifications in communications, social sciences, community development, sustainability, or equivalent professional experience. IAP2 accreditation is highly desirable.
About our workforce:
Diversity and inclusion is important to us. Snowy Hydro has a culture of decency and inclusion, with a commitment to the health and wellbeing of our people and a supportive environment to ensure that everyone - regardless of background - feels included and can succeed. At Snowy Hydro, we recognise that we are made stronger by the unique capabilities and qualities that each individual brings, and we believe in providing an environment that allows that uniqueness to thrive.
Snowy Hydro is proud to be an Equal Opportunity employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a role with Snowy Hydro and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to the Snowy Hydro recruitment team at recruitment@snowyhydro.com.au
If this role sounds like you, apply now! Applications open until Tuesday 1st December. We may close the role early if the position is filled, so don't wait—apply today.
A few of the benefits we provide:
- An annual performance based bonus.
- A range of parental leave options, including 30 weeks paid leave for primary carers and 10 weeks for non-primary.
- We provide additional leave over and above the minimum National Employment Standards.
- A Service Award Program - employees reaching continuous employment anniversaries receive additional benefits.
- An employee referral plan - good employees attract similar colleagues
- Corporate clothing allowance.
Position Description