Accommodation Officer

About Snowy:

Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for generations. Snowy Hydro owns and operates a powerful combination of generation assets, including the mighty Snowy Mountains Scheme, gas and diesel plants, and contracted wind and solar energy. We also provide electricity and gas to over 1.5 million retail customers through our retail brands Red Energy and Lumo Energy. Snowy 2.0 is Australia's largest committed renewable energy project. This nation-building project will provide on-demand energy and large-scale storage for many generations to come.

About the position:

The Accommodation Officer plays a vital role in the efficient management of township accommodation and facilities in Cabramurra. This role focuses on delivering high-quality services, ensuring the reliable operation of our accommodation assets, and facilitating a safe and well-maintained living environment in a DIDO environment. In this role, you will be a key point of contact for contractors and Snowy employees, requiring agility, strong teamwork, and a proactive approach to problem-solving.

Key Responsibilities:

• Accommodation Coordination: Administer the RMS booking system, manage room allocations, and distribute access cards. Coordinate daily cleaning and catering requirements and manage bookings for function and training rooms. Organise inspections, implement comprehensive property maintenance checklists, and manage Tenancy agreements, ensuring maintenance access requirements are met.

• Financial & Administrative Reporting: Prepare financial reports, raise requisitions and purchase orders, and reconcile accounts (including electricity, EFTPOS, and cash transactions). Assist with annual budgeting for the Cabramurra Township.

• Contractor Supervision: Provide supervision to township contractors and ensure work is completed to SHL standards.

• Emergency Response: Support township emergency response activities, including acting as a duty fire warden and first aid responder (training provided).

About the location:

This position is based at Cabramurra, in the stunning Kosciuszko National Park, working on an 8-day DIDO (Drive-In, Drive-Out) arrangement.

About you:

To be successful in this role, you will possess:

• A Hospitality or Administration certificate, or relevant accommodation booking experience.

• Strong customer service focus with the ability to build trust and maintain professional, impartial relationships.

• Highly developed computer skills and proficiency in using booking/management systems.

• Excellent communication skills with the ability to contingency plan and resolve problems effectively.

• A commitment to maintaining high standards of integrity, security, and privacy.

• Demonstrated agility, ownership, and a collaborative team-based mindset.

• First Aid/Advanced First Aid qualifications (preferred) or the ability to obtain.

About our workforce:

Diversity and inclusion is important to us.

Snowy Hydro has a culture of decency and inclusion, with a commitment to the health and wellbeing of our people and a supportive environment to ensure that everyone - regardless of background - feels included and can succeed. At Snowy Hydro, we recognise that we are made stronger by the unique capabilities and qualities that each individual brings, and we believe in providing an environment that allows that uniqueness to thrive.

Snowy Hydro is proud to be an Equal Opportunity employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a role with Snowy Hydro and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to the Snowy Hydro recruitment team at recruitment@snowyhydro.com.au